Τerms of Use

The online store operates at the website www.ioannidiseleven.gr under the terms and conditions presented below. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions.

Business identity

The company with the name “Ioannidis Grigorios Meletiou”, with Tax Identification Number: 078950921 and G.E.MI: 011010236000. The online store operates at the website www.ioannidiseleven.gr under the terms and conditions presented below. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions. If the user disagrees with some or all of the terms of use of the online store, he must abstain from using it, otherwise he declares that he has unreservedly accepted all the terms and conditions of operation.

Terms and changes

Ioannidis Eleven reserves the right to unilaterally modify or renew the terms and conditions of transactions. Any such change will be notified through this online store website. It also reserves the right to change the content of the website (indicatively mentioned price, availability, photo, description, etc.), without prior notice. Please note that the change of terms does not include orders that you have already placed.

Information and products provided

Ioannidis Eleven is committed to the quality, completeness and validity of the information contained on its websites, subject to any technical or typographical errors that cannot be predicted or have occurred unintentionally or due to force majeure of the website. At the same time, it reserves the right to change the content of the website, without prior notice at any time and these changes take effect from the moment they take place and are immediately published on the internet.

User responsibility

The users of the Ioannidis Eleven e-shop declare and accept that they will not use it as well as its content, in any way illegal, immoral, offensive and malicious. They also state that the information provided by them during the use of the online store and its contents, is absolutely accurate and correct. The online store of www.ioannidiseleven.gr is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website place. Finally, they declare that they assume all responsibility from the use of the online store and their account, by persons not authorized by them as well as the compensation from any damage caused by this use, to Ioannidis Eleven and any of his other associates.

Limitation of Liability

Ioannidis Eleven is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users / customers, for damages that may arise from the execution / or not of their order. At the same time it does not bear any responsibility for direct or indirect, positive or negative damage (indicative and not exclusively reported, missing profits, business shutdown, loss of data and data, loss of customer, etc.), which arise in connection with the operation, or / and the use of the online store. Customer-users are solely responsible for the evaluation and selection of products and services offered by the website and www.ioannidiseleven.gr does not bear any responsibility in relation to the correctness of the users’ choice, or any incompatibilities between products – software – services provided by it. The transfer of goods is done on behalf and at the responsibility of the customer if required. Ioannidis Eleven thoroughly inspects the products before they are shipped. However, in the event of a defective or defective product upon receipt, you must contact a representative of Ioannidis Eleven and you will be promptly replaced with the defective product. Finally, Ioannidis Eleven is not bound by the availability of the products, as it is mentioned in the online store, but undertakes the obligation to inform the users in case the availability of a ordered product is different from the one listed on the website.

Intellectual property rights

The website www.ioannidiseleven.gr is the official website of Ioannidis Eleven. All content on the websites posted by Ioannidis Eleven, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of Ioannidis Eleven and are protected under the relevant provisions of Greek law, European law and international law. contracts. The names, images, logos and insignia representing Ioannidis Eleven and / or its online store and / or third parties affiliated with them as well as their products or services, are exclusive marks and insignia of Ioannidis Eleven and / or of http://www.ioannidiseleven.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites http://www.ioannidiseleven.gr should in no way be construed as a transfer or assignment of their license or right to use

Transactions

Ioannidis Eleven operates in accordance with the legislation governing distance contracts, ie Law 2251/1994 on consumer protection and in particular Articles 3, 3a, 3b, 3d-3c, which set out the conditions and procedure to be followed. to be followed in case of remote contract, as well as any other relevant article of the above law.

Availability

In cases where the products you ordered are not available you will be informed by e-mail or by phone about the exact delivery time. If you agree on the new delivery time you must inform us by e-mail or fax that you are aware and wish your order to remain active. In case the new terms of execution of the order do not satisfy you, your order will be canceled.

Force majeure

If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products or services within the predetermined time we will inform you, in order to tell us if you wish, in these circumstances, the completion of your order.

Order cancellation

The order can be canceled in the following cases:

Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update.
If the online order has been completed, but the product has not yet been shipped from our warehouses, you can call 2461 461 326 or send an email to [email protected] no later than 14:00 and one of our partners will take over cancel your order.
Product changes

When the customer receives the products, he should check if they correspond to his original order. He is also obliged to test the product he bought to make sure that the product meets his order, without removing the accompanying tabs (otherwise the product is considered is not in the same condition in which it was delivered to him and his return is not accepted).

If it decides that it wants to change a product, it informs us immediately electronically by filling out the Product Return form that it will find at the bottom of the page, either by email at [email protected], or by phone 2461 461 326 notifying us if it wants a change in number and / or color, or whether it will replace the product with a new one from our website.

The process of changing the products is done strictly and only within 5 days from the day of delivery the order.

Necessary condition for the return of any product is its accompanying with the original proof of purchase. If the product is not accompanied by the proof of purchase, the change can not be accepted in any case. (The product will be returned to the customer at his own expense)

The first change is free for shipments within Greece for purchases over € 50.00 (exclusively with the General Post Office charging ioannidiseleven.gr)

The first change for purchases under € 50.00 is charged to the customer (€ 5.00 return and € 5.00 shipping = 10.00 total)

In case of a second or third change, the shipping costs are borne exclusively by the customer (5.00 € return and 5.00 shipping = 10.00 total)

Shipping costs are reported to the General Post Company, which cooperates with us. Otherwise, shipping costs may vary

Shipping Address

IOANNIDIS ELEVEN

Makedonomachon 11

Kozani Post Code 50131

Our company is not responsible for any damage that may occur to the products during their return process.

Important information for product change

Products must not be worn and / or worn, have not been washed, modified or damaged in any way.
No label must be removed, as well as their accompanying packaging (shoes, bags, shirts), which is part of the product, must not be missing or modified.
In case of return of shoes, the original box of the designer should accompany the shoes and not someone else. The box is not the shipping package of the shoes. For this reason, labels or packaging strips should not be affixed to it.
Underwear and swimwear are tested on top of the underwear for hygiene reasons and the transparent protective tapes should not be removed.
Prices of the products sold

The prices listed include VAT (24%).

Security

Ioannidis Eleven recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential.

Privacy

Ioannidis Eleven is committed to the protection of personal data, users of the website and its customers in compliance with law L.2742 / 97 on the protection against the processing of personal data. Your personal information is requested, recorded and used only for your service by the online store of the company. Your personal information will not be given in any case to other companies or bodies without your permission, while according to the law of personal data protection you can access it whenever you wish. Finally Ioannidis Eleven provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a request for deletion from its file. In this case the personal data and data of the user are deleted and cease to be used.